Privacy Policy for Dekho

Effective Date: 31-12-2025

Dekho (“Dekho”, “we”, “our”, or “us”) operates a private online video chat mobile application (the “Service”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights as a user.

By installing or using the Dekho app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

• Name or username
• Email address or phone number (if applicable)
• Profile details (if any)
• Information shared when contacting support
• Providing this information is optional, but some features may not work without it.

1.2 Video & Communication Data

• Dekho enables private, real-time video chats between users.
• We do NOT record video calls
• We do NOT store video or audio content
• Video streams are transmitted securely and temporarily to enable communication
• Messages or interactions may be processed briefly for moderation or safety purposes

1.3 Automatically Collected Information

• Device model, OS version, app version
• IP address and approximate location (country/region)
• App usage data, crash logs, and performance analytics
• Date and time of access
• This data helps us improve app performance, security, and stability.

2. How We Use Information

• Operate and maintain the Dekho service
• Enable private video chat functionality
• Improve user experience and app performance
• Detect and prevent abuse, fraud, and policy violations
• Respond to user inquiries and safety reports
• Comply with legal obligations and government requests

3. Legal Basis for Processing

• User consent
• Legitimate business interests
• Compliance with legal obligations
• Protection of users and platform safety

4. Data Sharing & Disclosure

• Dekho does not sell personal data.
• We may share data only with trusted service providers (hosting, analytics, security)
• When required by law or legal processes
• To protect the rights, safety, and security of users or Dekho
• During mergers, acquisitions, or legal restructuring

5. Data Retention

• We retain data only as long as necessary to provide the service
• Required by law
• Needed for safety, dispute resolution, or abuse prevention
• Users may request deletion of their data at any time

6. Data Security

• Secure servers
• Encrypted data transmission
• Access control mechanisms
• However, no system is completely secure, and absolute security cannot be guaranteed.

7. Children’s Privacy

• Dekho is strictly intended for users aged 18 and above.
• We do not knowingly collect data from minors
• Any account suspected to belong to a minor will be terminated immediately

8. User Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Contact us with privacy concerns

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

10. Contact Information

support@thedekhoapp.com

privacy@thedekhoapp.com